This Privacy Policy describes how we, Paid (PT Transforma Insight Asia, referred below as Pa.id and/or Paidapp.id) collect certain types of information via Paid web sites and software as set out below, how we may use that information and with whom we may share it. Our Privacy Policy also describes the measures we take to protect the security of the information. We also tell you how you may contact us to update your information, remove your name from our mailing lists or get answers to questions you may have about our privacy practices at Pa.id.
Pa.id’s Customer Privacy Policy covers the collection, use, and disclosure of personal information that may be collected by Pa.id anytime you interact with Pa.id, such as when you visit our website, when download our app and register for our service, when you purchase Pa.id products and services, or when you call our sales or support associates. Please take a moment to read this Privacy Policy thoroughly to learn more about our information practices, including what type of information is gathered, how the information is used and for what purposes, to whom we disclose the information, and how we safeguard your personal information.
PT Transforma Insight Asia is a limited liability company established and existing under the laws of Republic of Indonesia. This Privacy Policy is governed by the laws of Republic of Indonesia. You acknowledge that by using Pa.id’s websites, applications, and/or services, shall constitute as your acceptance to this Privacy Policy. By accepting this Privacy Policy, you acknowledge that you have read and understood this Privacy Policy and you accept all of its terms. In particular, you agree and consent to us collecting, using, sharing, disclosing, storing, transferring, or otherwise processing your Personal Information in accordance with this Privacy Policy.
We collect your Personal Information because it helps us deliver a superior level of customer service. It enables us to give you convenient access to our products and services and focus on those of greatest interest to you. In addition, your personal information helps us keep you posted on the latest product announcements, updates, special offers, and events that you might like to hear about.
We collect information which identifies or can be used to identify, contact, or locate the person or device to whom that information pertains (“Personal Information”). Personal Information includes, but not limited to, name, address, date of birth, occupation, phone number, e-mail address, bank account and credit-card details, gender, identification (including national ID card, driver’s license or passport) or other government issued identifier, vehicle information, photo, nationality, phone number of our users and non-users in your mobile phonebook, health data, financial related information, and biometric information (including but not limited to facial recognition). Additionally, to the extent other information, including a personal profile, and/or unique identifier, is associated or combined with Personal Information, then that information is also Personal Information. The Personal Information which we collect may be provided by you directly or by third parties (for example: when you register or use the Pa.id’s application, when you contact our customer services, or you otherwise provide Personal Information to us). We may collect information in various forms and purposes (including purposes permitted under applicable law).
There are a number of situations in which your Personal Information may help us give you better products. For example:
We may ask for your Personal Information when you’re discussing a service issue on the phone with our support desk, downloading a product or software update, participating in an online survey, registering your products, or purchasing a product.
When you interact with Pa.id, we may collect Personal Information relevant to the situation, such as your name, mailing address, phone number, email address and contact preferences; information about the Pa.id services you use, date of purchase; name of your company and information relating to a support or service issue.
We might also collect information for support and marketing purposes – such as your type of business and industry where you use our software – to be able to provide better support at start-up configuration as well as to gain a better understanding of our customers and thus provide more valuable service.
We collect information regarding customer activities on our website. This helps us to determine how best to provide useful information to customers and to understand which parts of our websites, products, and Internet services are of most interest to them.
We may use Personal Information to provide products that you have requested as well as for auditing, research, and analysis to improve Pa.id products.
Pa.id also enables you to promote our technology on your website. In order to identify leads and purchases generated by your website Pa.id may require Personal Information about the person or buyer. The Personal Information provided by your website about that person is used only for the purpose for which it is collected and will be handled under this Privacy Policy.
If you use a bulletin board or chat room on a Pa.id website (such as Forum) you should be aware that any information you share is visible to other users. Personally identifiable information you submit to one of these forums can be read, collected, or used by other individuals to send you unsolicited messages. Pa.id is not responsible for the personally identifiable information you choose to submit in these forums. For example, if you choose to make information, which was previously non-public, available by enabling certain user features, Pa.id will collect that information from your interaction and the information will become publicly available.
Pa.id takes your privacy very seriously. Pa.id does not sell or rent your contact information to other marketers.
To help us provide superior service, your Personal Information may be shared with legal entities within the Paid by ITTI group globally who will take steps to safeguard it in accordance with Pa.id’s privacy policy.
Pa.id will disclose your Personal Information to our service providers, vendors, and strategic partners when such disclosure is required to provide Pa.id’s products and/or services.
There are also times when it may be advantageous for Pa.id to make certain Personal Information about you available to companies that Pa.id has a strategic relationship with or that perform work for Pa.id to provide products and services to you on our behalf. These companies may help us process information, manage and enhance customer data, provide customer service, or conduct customer research or satisfaction surveys. These companies are also obligated to protect your personal information in accordance with Pa.id’s policies, except if we inform you otherwise at the time of collection.
At times we may be required by law or litigation to disclose your Personal Information. We may also disclose your Personal Information if we determine that for national security, law enforcement, or other issues of public importance, disclosure is necessary.
We administer and operate the paidapp.id and myitti.team web sites from its locations in the USA and Singapore. That being the case, certain content we provide and information you disclose may be administered, operated and stored in various locations outside the United States or Singapore. We reserve the right to determine, in our sole discretion, the geographic area where we provide services or store account information. If you choose to access our website and disclose Personal Information to us, you acknowledge doing so at your own discretion and with knowledge that certain information may be stored outside the United States and Singapore.
Pa.id retains your Personal Information as long as they are needed to provide you with the services at Pa.id, or for as long as such retention is required or authorised by applicable laws. We shall cease to retain your Personal Information, or remove the means by which the Personal Information can be associated with you as an individual, as soon as it is reasonable to assume that the purpose for which that Personal Information was collected is no longer being served by retention of Personal Information and retention is no longer necessary for legal or business purposes.
Subject to the applicable law, you may request us for access to your Personal Information in our possession and control, by contacting us at the email address provided below. We reserve the right to refuse your requests for access to some or all of your Personal Information in our possession or control if permitted or required under any applicable law. This may include circumstances where the Personal Information may contain references to other individuals or where the request for access is for reasons which we reasonably consider to be trivial, frivolous or vexatious.
Pa.id takes precautions – including administrative, technical, and physical measures – to safeguard your Personal Information against loss, theft, and misuse, as well as unauthorized access, disclosure, alteration, and destruction.
Pa.id has safeguards in place to keep your Personal Information accurate, complete, and up to date for the purposes for which it is used.
By using Pa.id’s service, you represent that you are 18 years old or older. Pa.id presumes that adults purchase our products for business use, sometimes for family business purpose. Thus, we cannot exclude that kids might have access to the system. We do not knowingly collect Personal Information from children under 18 for marketing purposes, but because some information is collected electronically, it can appear to be the Personal Information of the Pa.id purchaser of the product, and will be treated as such by this Privacy Policy. If a child under 18 submits Personal Information to Pa.id and we learn that that Personal Information is the information of a child under 18, we will attempt to delete the information as soon as possible.
Cookies Policy
Pa.id uses cookies on its websites. By using Pa.id’s service, you consent to the use of cookies. Our Cookies Policy explains what cookies are, how we use cookies, how third parties we may partner with may use cookies on the Service, your choices regarding cookies and further information about cookies.
What are cookies
Cookies are small pieces of text sent by your web browser by a website you visit. A cookie file is stored in your web browser and allows Pa.id’s service or a third party to recognize you and make your next visit easier and Pa.id’s service more useful to you. Cookies can be “persistent” or “session” cookies.
How Pa.id uses cookies
When you use and access Pa.id’s service, we may place a number of cookies files in your web browser. We use cookies for the following purposes: to enable certain functions of Pa.id’s service, to provide analytics, to store your preferences, to enable advertisements delivery, including behavioral advertising. We use both session and persistent cookies on the Service and we use different types of cookies to run Pa.id’s service: Essential cookies. We may use essential cookies to authenticate users and prevent fraudulent use of user accounts.
Third-party cookies
In addition to our own cookies, we may also use various third parties cookies to report usage statistics of the Service, deliver advertisements on and through the Service, and so on.
What are your choices regarding cookies
If you’d like to delete cookies or instruct your web browser to delete or refuse cookies, please visit the help pages of your web browser. Please note, however, that if you delete cookies or refuse to accept them, you might not be able to use all of the features we offer, you may not be able to store your preferences, and some of our pages might not display properly.
Pa.id takes protecting your privacy very seriously. To make sure your Personal Information is secure, we communicate these guidelines to Pa.id employees and strictly enforce privacy safeguards within the company.
Pa.id’s websites has links to the sites of other companies. Pa.id is not responsible for their privacy practices. We encourage you to learn about the privacy policies of those companies.
If you wish to close your account and delete your personal data please email your request to hello@paidapp.id address. We will process your request within 7 working days.
If you have questions or concerns about Pa.id Customer Privacy Policy or data processing, please use the email address hello@paidapp.id to contact us. We will respond to your inquiry within 30 days.
When there is any changes to the applicable laws and regulations relating to the data collection, usage, disclosure or any feature and service provided by Pa.id, Pa.id reserves the right to amend this Privacy Policy from time to time to comply with such laws and regulations. When such change happens, a notice will be posted on our website along with the updated Privacy Policy.
You agree that your continued use of Pa.id’s application or website, communications with us, or access to and use of the services following any amendments to this Privacy Policy will constitute your acceptance to this Privacy Policy and all of its amendments, therefore we encourage you to periodically check this Privacy Policy when using the Pa.id’s service.